Hotel Downtown Ottawa * The Westin * Indoor Pool & Hot Tub * From $142

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The Westin Ottawa Hotel Restaurant photo

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Key details

Hotel Overview

11 Colonel By Drive, Ottawa, K1N 9H4

Steps from Parliament Hill

Great

8.2

8.9

/10

4.2

4.1

Loved by The Westin Ottawa guests

Easy indoor access

Lovely view

Helpful staff

Comfortable rooms

Really good breakfast

"Direct access to Rideau Centre from hotel was great during cold February stay allowed family to enjoy shopping mall coat free directly from hotel."

Jason from Canada

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"The view from our room (2112) was fantastic, our dog loved looking out and watching everyone too!"

Katlin from Canada

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"The main attraction for me is the location as well as the overall quality of the service that Westin has to offer."

Armand A from Canada

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4-star accommodation with direct access to Rideau Canal

Location

The Westin Ottawa is strategically situated across from the Rideau Canal, a UNESCO World Heritage Site, in the Ottawa business district. Guests have direct access to Canada's national attractions, including the iconic Parliament Hill. The hotel's proximity to the Rideau Centre Shopping Mall provides shopping convenience within steps from the property.

Rooms

All accommodations at The Westin Ottawa offer beautiful views of downtown Ottawa and prioritize restful sleep. The hotel's spacious premium suites provide a rich urban sanctuary for extended stays. Rooms come equipped with enriching amenities to enhance the guest experience.

Dining

The Shore Club restaurant serves a menu featuring delicious seafood and prime cuts of beef. Daly's Express provides freshly brewed Starbucks(R) coffee along with a variety of breakfast options. The Low Tide cocktail hour at The Shore Club is a notable highlight for evening relaxation.

Wellness

Guests can maintain their fitness regimen at the WestinWORKOUT(R) Fitness Studio, accessible 24 hours a day, seven days a week. The indoor heated saltwater pool, open daily, serves as a tranquil spot for relaxation. Massage therapy is available through the Westin Ottawa Health Club for additional wellness support.

Pet-Friendly Amenities

The Westin Ottawa welcomes dogs of all sizes, providing a dog-friendly environment for guests traveling with pets. A waiver must be signed upon check-in, allowing pets access to the room and designated areas. Local walking paths and dog-friendly parks along the Rideau Canal are recommended by the concierge.

Highlights

Location: Situated across from the Rideau Canal

Rooms: Spacious suites with stunning views

Dining: The Shore Club for seafood and prime cuts

Wellness: WestinWORKOUT(R) Fitness Studio access

Must-do experiences

Stroll through the ByWard Market for local crafts and street food.
Try BeaverTails, a famous Canadian pastry, at the market.
Visit the Canadian Museum of History for interactive exhibits.
Explore Major's Hill Park for stunning views of Parliament Hill.
Take a guided tour of the Rideau Canal, a UNESCO World Heritage Site.

Location: Perfect

9.4/10Review score

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How it felt to stay here

Strange & Unique

“And you elevators - very interesting; haven't seen anything like it, and very smooth.”

Ginette from CanadaJune 2024

Explorers, Not Tourists

“It's perfectly located for sightseeing in Ottawa and only a short taxi ride from the train station.”

Joanne from United KingdomSeptember 2023

Away at Home

“A complimentary fruit, cheese and wine tray was delivered to our room upon arrival and we have received other "perks" and upgrades.”

Kevin Lamorie from CanadaJanuary 2025

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Traditional Guest room 1 King
2 persons
23 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Deluxe Parliament View Guest room 1 King Parliament view
2 persons
23 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Specialty Guest room 1 King City view
2 persons
45 sq. feet
1 King-size bed
Air conditioning
Heating
room details

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Room Rates & Availability Tracker

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Check-in/ Check-out

Amenities

Thoughtful hotel amenities for a comfortable stay

Facilities: Great

8.3/10Review score

General

No smoking on site
Internet access
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness centre
Hiking
Cycling

Services

Valet parking
Pet amenities available
Room service
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Saltwater pool
Indoor swimming pool
Sun loungers
Jacuzzi
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

The Westin Ottawa offers a delightful array of dining choices, ensuring guests can enjoy flavorful experiences at their convenience. With options ranging from a cozy breakfast spot to a stylish American steakhouse, each venue invites patrons to indulge in comforting culinary favorites and rejuvenating atmospheres.

Daly's Express - Grab and Go

Light American fare

Ambiance

Casual and convenient coffee shop atmosphere, perfect for a quick bite on the go.

Key Offerings

Freshly brewed coffee, pastries, and grab-and-go meals for busy travelers.

Reservation

Monday to Friday: 6:30 AM - 1:00 PM; Saturday and Sunday: 6:30 AM - 11:30 AM.

The Shore Club

American steakhouse

Ambiance

Sophisticated setting with a warm, welcoming feel, ideal for relaxing dinners.

Key Offerings

Specialty steaks, fresh seafood, and an extensive wine list complement this chic dining experience.

Reservation

recommended

Monday: 3:00 PM - 11:00 PM; Tuesday: 3:00 PM - 12:00 AM; Wednesday to Friday: 11:30 AM - 12:00 AM; Saturday: 3:00 PM - 12:00 AM; Sunday: 3:00 PM - 11:00 PM.

Daly's Restaurant

American breakfast

Ambiance

Bright and inviting atmosphere, designed for leisurely morning gatherings.

Key Offerings

A variety of hearty breakfast options, from classic pancakes to healthy smoothies, to start the day off right.

Reservation

Monday to Friday: 7:00 AM - 11:00 AM; Saturday and Sunday: 7:00 AM - 11:30 AM.

Location

11 Colonel By Drive, Ottawa, K1N 9H4

Explore Ottawa

Parliament Hill

6 minutes' walk

Iconic government buildings and grounds, with free guided tours available during the summer and stunning views of the Ottawa River.

National Gallery of Canada

9 minutes' walk

Home to an impressive collection of Canadian and international art, featuring notable exhibitions and a striking glass structure.

ByWard Market

6 minutes' walk

Vibrant marketplace filled with local vendors, eateries, and boutiques. Ideal for sampling regional foods and unique crafts.

Royal Canadian Mint

12 minutes' walk

Fascinating tours of Canada's coin production facility, showcasing unique coins and the history behind currency in Canada.

Rideau Canal

25 minutes' walk

Popular for walking, biking, and boating. In winter, it's transformed into the world's largest skating rink, offering rentals.

Jacques Cartier Park

25 minutes' walk

Spacious park ideal for picnics and outdoor activities. Features picturesque views of Ottawa and is a great spot for family fun.

Daly's

3 minutes' walk

Stylish atmosphere with a focus on Canadian cuisine. Known for its exquisite brunch and locally sourced ingredients.

JOEY Rideau

4 minutes' walk

Lively dining spot offering Canadian and international dishes with a chic ambiance. Reservations recommended for peak hours.

National Arts Centre

10 minutes' walk

Renowned venue for live performances including theater, music, and dance. Hosts family-friendly shows and diverse cultural events.

The Laughing Cow

10 minutes' walk

Popular comedy venue hosting stand-up performances and open mic nights. A fun night out with local talent and laughs.

Transportation Tips

City Centre
Ottawa 9 min · 2300 ft
Airports
Macdonald Cartier (YOW) 24 min · 9.6 mi
Gatineau (YND) 36 min · 14.7 mi
Train
Ottawa Train Station 6 min · 2.1 mi
Train 2 min · 400 ft
Bus
Bus stop 3 min · 700 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at true.

Internet

No internet access available.

Breakfast

You can start your day with a full breakfast, which costs CAD 40 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Year renovated:

2009

Number of floors:

Number of rooms:

495

Guest Reviews & Ratings

What Guests Are Saying?

Review score

Based on 491 verified reviews

8.6 /10

Great

82 %

Recommend

Breakfast

8.5/10

Cleanliness

8.5/10

Comfort

8.7/10

Facilities

8.3/10

Free WiFi

7.5/10

Location

9.4/10

Paid Wi-Fi

7.4/10

Staff

8.8/10

Value for money

7.3/10

Pros

Great location

Friendly staff

Comfortable beds

Excellent fitness area

Cons

Overpriced breakfast

Outdated coffee maker

Slow service

based on 2566 reviews

4.5/5

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Questions of the users

About The Westin Ottawa

Is the hotel accommodating for pets, such as dogs?

20 January 2024

The Westin Ottawa is dog-friendly and welcomes dogs of all sizes. It's recommended to inform the hotel about your pet upon booking and sign a waiver at check-in.

Are there suites available for guests at this hotel?

15 February 2024

Yes, there are spacious suites available at The Westin Ottawa, featuring stunning views of downtown Ottawa. Guests are encouraged to inquire about suite availability during their booking.

What is the total number of guest accommodations in the hotel?

10 March 2024

The hotel boasts a total of 492 guest rooms, providing a variety of options for visitors.

Can you provide details about the pool and spa facilities?

22 April 2024

The indoor pool is open daily from 6:30 AM to 10:00 PM, offering a relaxing environment. Please note that the jacuzzi and sauna are currently not available.

Is it possible to have an extra crib in a room for a young child?

18 May 2024

Cribs can be accommodated in the room; however, due to fire regulations, it's important to confirm the arrangements during booking.

What are the parking options available for guests?

30 June 2024

Guests can choose between valet parking at a rate of $48.00 CAD per night with unlimited in-and-out privileges or self-parking in the shared garage with the Rideau Mall.

Are rollaway beds available for guests who need extra sleeping arrangements?

25 July 2024

Rollaway beds can be requested free of charge for guests needing additional sleeping space during their stay.

Is there accessible parking and other features for guests with disabilities?

12 August 2024

The Westin Ottawa offers accessible on-site parking and various facilities, ensuring a comfortable stay for guests with disabilities.

What dining options are offered at the hotel?

5 September 2024

Guests can enjoy dining at the renowned Shore Club, offering seafood and prime beef, as well as casual options at Daly's Express for breakfast and coffee.

Is there free Wi-Fi available for hotel guests?

16 October 2024

Yes, complimentary Wi-Fi is provided for all guests staying at The Westin Ottawa.